Shipping

   

Shipping Times

All orders are shipped next business day from our Queensland workshop using AusPost (excluding public holidays). Every parcel includes tracking and insurance to ensure the safest and most secure transport possible. Orders over $300 will require a signature on delivery. 

  

Australia

Free Shipping: 3-8 business days

Standard Shipping: 3-8 business days

Express Post: 1-5 business days

 

New Zealand

Free Shipping: 10-15 business days

Standard Shipping: 3-8 business days

Express Post: 5-10 business days

 

Postal delays may occur which are out of our control, as such, we cannot guarantee delivery dates.  

 

* We do not ship to mail forwarding services. 

* Shipping times to remote or rural locations may differ.

* All import fees and taxes are the responsibility of the buyer.

* Free shipping does not apply to gift cards.

* If provided with both a residential and PO Box address. We will send to the PO Box by default. 

  

Tracking

All orders include tracking and insurance. Orders over $300 will require a signature on delivery.

All applicable orders will be emailed a tracking number once they have been shipped. Alternatively, you can track your order by clicking here or by the following link:

https://auspost.com.au/mypost/track/

* For international orders, your local postal service will provide tracking updates once your order has arrived in the destination country. 

 

Our wonderful team is always here to help so please don't hesitate to get in touch should you need anything at all.

contact@elkandcub.com.au