Frequently Asked Questions



We highly suggest all potential buyers use a ring sizing tool or get measured by a jeweller to ensure a great fit. If you are unsure of your size, please contact us and we will be more than happy to help.

All rings are eligible for an exchange within 14 days of receiving your order. Please contact our team to arrange your new size today.

Due to the extreme strength of these metals, they cannot be resized. We recommend getting sized by a professional jeweller before purchasing. But rest assured, all orders are eligible for an exchange to ensure you will get the perfect size.

Please visit our sizing page for more information, or by clicking here.



We do not offer engraving on our products to protect our customers and their right to return and exchange items. We would encourage all buyers to avoid engraving when purchasing luxury items online as engraved items cannot be returned or exchanged.
Absolutely! We highly recommend having your ring laser engraved by a professional. Due to the strength of our rings, we do not recommend traditional pen/hand/etch engraving as it can lead to poor legibility and comprise the strength of your ring. 
We do not offer custom pieces.



All orders include tracking. We use only the safest couriers to ensure your order arrives on time and in one piece.

We use Australia Post (AusPost) for all of our orders. You can track your parcel via their website by clicking here.

Please visit our Shipping information page for more information, or by clicking here.


Of course! All hospitals will be equipped to safely remove your ring. Please visit a medical professional immediately if you need urgent assistance.

Please visit our metal guide for more information, or by clicking here.