Frequently Asked Questions

Sizing
We strongly suggest all potential buyers are sized for a comfort fit or standard fit ring by a professional jeweller. If you are unsure if you need a comfort or standard fit size, please contact us and we will be more than happy to help.
All rings include ONE free size exchange that is valid for 14 days after receiving your order. That means no restocking fee or additional postage charges to ship your replacement ring. We also provide a prepaid return mailer completely free of charge to make the process as easy and straightforward as possible.
* Please note, Canadian addresses do not qualify for prepaid return shipping.
Due to the extreme strength of these metals, they cannot be resized. We recommend getting sized by a professional jeweller before purchasing. But rest assured, all orders include ONE free size exchange to ensure you will get the perfect size.
Services
Shipping
All orders include tracking. We use only the safest couriers to ensure your order arrives on time and in one piece.
Please visit our Shipping information page for more information, or by clicking here.
Other
Please visit our metal guide for more information, or by clicking here.